Travel plans change unexpectedly, but we're here to help. Head to eDreams Manage My Booking to handle updates yourself, or access your provider’s contact details to get in touch with them directly.
In this article:
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- How do I change my eDreams flight and hotel booking?
- How much does it cost to change eDreams flight and hotel bookings?
- How do I contact eDreams customer support for booking changes?
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How do I change my eDreams flight and hotel booking?
Because your eDreams reservation includes separate bookings for your flight and your hotel, you must modify both components individually.
Before making any updates, we will need to check if the fare rules for your specific flight and hotel permit modifications.
Note: Flight tickets and hotel rooms booked under reduced fares generally do not permit changes or cancellations.
How much does it cost to change eDreams flight and hotel bookings?
Modifying your combined travel itinerary may involve some fees:
- If you change the flight component: Then the airline will charge the full difference between the original fare and the new ticket price, plus any applicable airline penalty fees for making the change.
- If you change the hotel component: Then the hotel will charge the full difference between the original fare and the new stay price, plus any applicable penalty fees for making the change, which may amount to 100% of the original price if the change is close to the date originally selected.
Please bear in mind that we charge a service fee of AU$ 70 (unless you have selected a Standard or Premium option) for making changes.
How do I contact eDreams customer support for booking changes?
You can manage your eDreams flight and hotel modifications 24/7 online or call us.
- The fastest and easiest way to process your request for many bookings is online via the Manage My Booking tool. Our online support technology is designed to assist customers globally 24 hours a day, 7 days a week.
- If the operating airline or hotel manages changes directly, our portal will notify you on-screen to complete the process directly on the provider’s official platform.
- Should you need immediate, personalized help, our dedicated phone support team is also available 24/7 on +61 282784214 to guide you through the modification process.